Rated "Strong Value" in 2010 BSM Radar Report
CIO Update - 14 BSM Service Providers to Watch
Forrester Research - Who's Hot in Business Service Management
Rated "Vendor to Watch" in 2010 BSM Radar Report
CRN - 25 Coolest Emerging Vendors Of 2009
Information Week - Startup of the Week
And, finally, the executives can visit your operations center, and actually smile.
From a usability perspective, Firescope has worked hard to make it easy
No one is more committed than FireScope to delivering cost effective Unify SI
Dallas Business Journal's 2009 Best Places to Work Award
"FireScope is pushing the concept of mashups for IT management"
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FireScope Top 20
Select a FireScope solution to view the 20 most common reasons customers are choosing FireScope over the competition.
Business Service Management
Learn why small businesses and global enterprises alike are turning to FireScope BSM to simplify their IT operations.
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Configuration Management
Discover the reasons why FireScope CMDB is radically changing the configuration management market.
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FireScope Business Service Management Top 20
1. Greatest flexibility in how you visualize your services - Google Maps, Custom maps, multiple graphing types, historical trend view, data grids.
2. Only one to offer an Enterprise Service Bus (ESB) architecture wrapped in intuitive wizards to enable customers to extend the solution and aggregate data from custom or legacy applications without custom programming.
3. Only BSM solution capable of calculating the financial impact of events in real-time. This gives the ability to truly understand the business impact services are having on your organization and which ones to react too first.
4. Only BSM solution with multi-site capability, enabling hundreds of FireScope BSM appliances to feed into a corporate master appliance for a truly global view of IT. Our unique cache and forward technology enables us to provide better transactional integrity and provide greater availability.
5. Only solution that uses the plain language to define events, configuration and event-driven complex policies. No more trying to understand REGEX and other proprietary event languages.
6. Fastest time to deployment, typical quick starts only requiring 5 days. Our competitors usually deploy in 90 days or more.
7. Only BSM with the capability to fine-tune data feeds between remote sites and agents via cache and forward controls.
8. Offer the easiest to use inline report editor/viewer. No more installing report designer on every client at additional cost to your organization.
9. Most comprehensive international support - 11 languages, out of the box and 164 currencies supported.
10. Lowest cost to entry, with FireScope products coming in at a fraction of the nearest competition.
11. First BSM designed from the ground up to achieve BSM; instead of multiple software applications forced together to meet diverse needs.
12. Only BSM solution offering a touch-screen interface in the form of FireScope Engage.
13. Easiest and least expensive to maintain, with web-based administrative interface for one-click updates, backups, reboots and more, all of which can be automated. This reduces substantially the ongoing costs and resource requirements for maintaining the solution.
14. Only BSM solution with the capability to consume data from proprietary or legacy applications without requiring custom programming efforts.
15. Easiest licensing model for BSM – no add-on modules, no additional fees per supported technology, no user fees.
16. Fastest development cycle for an enterprise monitoring solution, with new features introduced an average of twice a month.
17. Only enterprise-grade BSM solution available as a free trial.
18. Only BSM solution that includes log aggregation with advanced search capabilities.
19. First and only BSM to offer boutique-level BSM via Sentinel remote collectors.
20. Fastest event engine on the market, with production deployments processing over 5 million events per day.
FireScope Configuration Management Database Top 20
1. Fastest time to deployment by far. With everything pre-installed in the virtual or physical appliance, and a default data model to cover 90% of customer needs, customers can start populating their CMDB within minutes. This compares with 3-8 months for competitive products.
2. Offer the easiest to use inline report editor/viewer. No more installing report designer on every client at additional cost to your organization.
3. Most customizable CMDB without professional services - adjust the data model, reports, discovery and federation without the need to hire consultants or do custom programming.
4. First to offer real-time, attribute level federation. No need to worry how old the data is that you're working with.
5. Only CMDB to offer open standards instead of paid-for plugins/applications or professional services to achieve federation.
6. Only CMDB to integrate reporting with customizable dashboards, enabling each user to choose exactly what information they want to see, how they want to see it.
7. First to fully integrate a pre-flight sandbox into Change Management for evaluating the impact of prospective change without modifying live data.
8. Only CMDB to break the $30,000 price barrier without skimping on features. Competitive products with similar feature sets start at $125,000.
9. Easiest to maintain solution, with web-based administrative interface for one-click updates, backups, reboots and more. This reduces substantially the ongoing costs and resource requirements for maintaining the solution.
10. Only CMDB solution that is part of a complete, common code-base IT Service Management suite. This makes for easier integration with BSM, easier day-to-day use and training.
11. Fully integrated workflow management with complete inline help ensure that you never get lost. Expert users can collapse unnecessary help to streamline their experience.
12. Wizard-based discovery with intuitive, easy to use visual result filtering allows you to rapidly populate your CMDB with just the items you see — no more, no less.
13. Unique, state of the art IT Environment Visualization gives you the ability to spot problems with an instant, high-level view of your IT assets.
14. Dynamic, mapable discovery features allow you to easily get information into and out of your CMDB, improving synergy with other applications in your environment.
15. Fully integrated context-sensitive search system allows you to instantly find anything in your CMDB without having to traverse the model.
16. Model filters enable you to create customized views of your different asset types tailored to each user's individual.
17. Comprehensive activity and change tracking for complete review or audit reporting on configuration and data history.
18. Relationship-based data model enables built-in correlation based on dependencies between configuration items.
19. Extensive real-time assessment of CMDB type utilization provides a helpful guide for data storage efficiency analysis and avoids erroneous duplications.
20. First fully interactive, zoomable data center visualization.