FireScope Stratis Competitive Comparison

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Partial or Limited Support
Included, Fully Supported

For years, the only path to achieving integrated management of the entire service life cycle required a massive investment of time and money into a complex Big-4 (CA, BMC, IBM, HP) suite that came with considerable integration challenges, and ultimately failing to fully deliver on the promise of integrated ITSM. Fortunately, there's now an easier way. FireScope is the only fully automated, cloud-based management platform that empowers enterprises to finally achieve an integrated approach across the IT service lifecycle. Below, we have outlined the capabilities of BMC's BSM Suite, CA Technologies's enterprise suite, and finally the capabilities of FireScope. As both BMC and CA require multiple products to achieve full capabilities, the specific products required are indicated.

Why take on the nightmare of deploying, managing and maintaining a Big-4 suite when life can be easier in the cloud? Get started with FireScope today. Your users, and your budget, will thank you.

You may also be interested in seeing how Firescope compares with traditional and cloud-based Application Performance Monitoring products.

 

There's an easier way to achieve integrated IT Service Management

Table of Contents

 

 

Supported Key ITIL Functions

BMC BSM Suite CA Technologies FireScope Stratis
Availability Management BMC ProactiveNet, BMC PATROL, BMC EUEM, BMC TM ART CA Nimsoft, CA SPECTRUM, CA eHealth
Applications Management BMC Application Diagnostics CA Wily APM, CA Insight Database Peformance
Service Level Management Atrium Service Level Management CA SPECTRUM, CA eHealth, CA Service Metric Analysis
Service Measurement BMC Service Impact Management CA Service Metric Analysis
Service Reporting Atrium Analytics CA Service Metric Analysis, CA Service Desk Mgr.
Capacity Management BMC Capacity Optimization CA Clarity Service Management, CA Performance Management, CA SRM
Service Desk Remedy CA Service Desk Mgr.  
Event Management BMC Service Impact Management / Event Manager CA SPECTRUM, CA eHealth, CA Security Command Center
Incident Management Remedy CA Service Desk Mgr.
Request Fulfillment Remedy Action Request System, BMC Service Catalog CA Service Catalog, CA Client Mgr., CA Identity Mgr.  
Problem Management Remedy CA Service Desk Mgr.
Service Asset and Configuration Management Remedy Asset Configuration Management CA CMDB, CA Cohesion, CA Data Center Automation, CA Technologies Compliance Mgr.
Change Management Remedy Change and Release Management CA Service Desk Mgr., CA Clarity Demand/Portfolio Mgr.  
Configuration Management Database (CMDB) Atrium CA CMDB  
Release and Deployment Management Remedy Change and Release Management, Atrium Orchestrator, Bladelogic Automation Suite CA Technologies Change Mgr., CA IT Asset Mgr., CA Data Center Automation Mgr.  
Knowledge Management Remedy Knowledge Management CA Service Desk Mgr. (Knowledge Management option)
Financial Management BMC Dashboard for BSM, Atrium Analytics  
Service Catalog Management BMC Service Catalog CA Service Catalog, CA Cohesion, CA IT Client Mgr., CA Clarity PPM  

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Deployment,
Maintenance and Scalability

BMC CA Technologies FireScope Stratis
Licensing Perpetual Perpetual Perpetual or Subscription
Products Required in Typical Deployment 18+ also multiple products for integration 25+ 1
Cloud-based Deployment    
Local Deployment, requiring dependent hardware and software that must be maintained  
Self-Updating    
Self-Maintaining    
Automated Configuration via Web Services    
Multi-Tenancy Supported    
Elastic Scalability    
Multiple Layers of Redundancy / Failover Capabilities Out-of-the-Box    
Data Storage Oracle, Sybase, MS SQL, Informix (Multiple of each required) Oracle (Multiple Instances) Big Data (NoSQL)

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Monitoring Capabilities

BMC CA Technologies FireScope Stratis
Network Monitoring BMC PATROL CA Nimsoft, CA SPECTRUM
System Monitoring - Windows BMC PATROL CA Nimsoft, CA SPECTRUM
System Monitoring - Linux/Unix BMC PATROL CA Nimsoft, CA SPECTRUM
Application Monitoring Transaction Management Application Response Time, Multiple other products for specific applications CA Nimsoft, CA Application Performance Management
Virtualization Management ProactiveNet Performance Management CA eHealth
Storage Management BMC ProactiveNet Performance Management CA Nimsoft
Custom or Proprietary Application Management BMC Application Transaction Tracing, BMC Middleware Monitoring CA eHealth, CA Application Performance Management
Service Management Atrium Service Level Management, BMC Service Impact Management CA Service Metric Analysis
Log Consolidation BMC PATROL CA Enterprise Log Manager
Security Event Monitoring BMC PATROL CA eTrust Security Command Center
Performance Monitoring ProactiveNet Performance Management, TM ART CA Nimsoft, CA Application Performance Management, CA eHealth, CA Wily
Event Management BMC Service Impact Manager, BMC Event Manager CA OPS MVS Event Management, CA SPECTRUM
SLA Management Atrium Service Level Management, BMC Service Impact Management CA Business Service Insight
Proactive SLA Management (Service Degradation) BMC Service Impact Manager, BMC Event Manager CA Business Service Insight, CA OPS MVS Event Management, CA Service Metric Analysis
Business Outcome-Based SLA's    
Business Impact Analysis    
User Experience Monitoring BMC End User Experience Manager CA Application Performance Management, CA Wily
Trending and Correlation BMC Service Impact Manager, BMC Event Manager CA Business Service Insight, CA OPS MVS Event Management, CA Service Metric Analysis
Policy Management BMC Service Impact Manager, BMC Event Manager CA Business Service Insight, CA OPS MVS Event Management, CA Service Metric Analysis
Capacity Monitoring BMC Capacity Optimization CA Clarity Service Management, CA Performance Management, CA SRM
Correlation of Event Impact on User Experience BMC Service Impact Manager, BMC Event Manager  
Unstructured Data Management    
Self-Adjusting (Baselining) Thresholds    
Alert Generation BMC Service Impact Manager, BMC Event Manager CA Nimsoft, CA SPECTRUM
Alert Filtering / Noise Reduction BMC Service Impact Manager, BMC Event Manager CA Clarity Service Management
Alert Escalation BMC Remedy CA Service Desk Mgr.
Maintenance Windows BMC PATROL CA Service Desk Mgr.
Auto Incident Generation      
Fault Isolation (Root-Cause Analysis) BMC Service Impact Manager CA OPS MVS Event Management
Automated Correction of Faults BMC Service Impact Manager, BMC Event Manager  
Leverage and Augment Existing 3rd Party Monitoring Tools BMC Event Manager (Partial) CA CMDB (Partial)

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Data Collection Methods

BMC CA Technologies FireScope Stratis
SNMP v1, v2, v3 BMC PATROL CA Nimsoft, CA SPECTRUM
Syslog BMC PATROL CA Nimsoft, CA SPECTRUM
Web Monitoring (Synthetic Transactions) BMC End User Experience Management CA Application Performance Management, CA Wily
WMI / Perfmon BMC PATROL CA Nimsoft, CA SPECTRUM
Direct Database Connection    
Agents BMC PATROL CA Nimsoft, CA SPECTRUM
Web Services    
JMX   CA SPECTRUM
VMWare API BMC PATROL CA Nimsoft, CA SPECTRUM
NetApp API BMC ProactiveNet Performance Management CA Nimsoft, CA SPECTRUM
Cisco UCS API BMC ProactiveNet Performance Management CA Nimsoft, CA SPECTRUM
LDAP BMC ProactiveNet Performance Management CA SPECTRUM
Enterprise Service Bus    
Business Data Integration    
Dynamic Data Attribute
(Push data direct from application code)
   
Unstructured Data    
Custom Methods / SDK BMC Application Diagnostics  

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Asset and
Configuration Management

BMC CA Technologies FireScope Stratis
Inventory/Asset Management Remedy Asset Management CA CMDB, CA Cohesion, CA Data Center Automation, CA Technologies Compliance Mgr.
Configuration Management Atrium CA CMDB, CA Policy and Configuration Mgr., CA Cohesion, CA Data Center Automation, CA Technologies Compliance Mgr.  
Backup and Restore Atrium Orchestrator, BladeLogic Automation Suite CA CMDB, CA Cohesion, CA Data Center Automation  
Discovery Atrium Discovery & Dependency Mapping CA eHealth, CA Network Management, CA Nimsoft
API-Enhanced Discovery (VMware, Cisco, NetApp, etc.) Atrium Discovery & Dependency Mapping CA eHealth
Automated Change Tracking Remedy Asset Management, Atrium CA Policy and Configuration Mgr., CA Data Center Automation, CA Cohesion
Service / Resource Usage Tracking Remedy Asset Management CA Policy and Configuration Mgr., CA Cohesion
Accounting / License / Allocation Management Atrium, Remedy Action Request System CA CMDB, CA Technologies Compliance Mgr., CA IT Client Mgr.  
Service Dependency Mapping Atrium Discovery & Dependency Mapping CA CMDB, CA eHealth

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Service Desk, Problem
and Incident Management

BMC CA Technologies FireScope Stratis
Service Desk (Ticketing) Remedy Service Desk CA Service Desk Mgr.  
Problem Management Remedy Service Desk CA Service Desk Mgr.  
Incident Escalation Remedy Service Desk CA Service Desk Mgr.
Incident Reporting Atrium Analytics CA Service Desk Mgr.  
Asset - Incident History Tracking Remedy Service Desk CA Service Desk Mgr.  
Knowledge base Remedy Knowledge Management CA Service Desk Mgr. (Knowledge Management), CA Cohesion
Recommend remediation steps based on incident type Remedy Knowledge Managemen CA Service Desk Mgr. (Knowledge Management), CA Cohesion
Automatic Generation of Incidents Based on Real-Time Monitoring      
Automatic Closing of Incidents Based on Real-Time Monitoring      
Automated remediation by triggering automation based on incident      

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Financial Management

BMC CA Technologies FireScope Stratis
IT Budgeting Atrium, BMC Service Cost Management, BMC Supplier Management CA CMDB, CA Cohesion  
IT Accounting Atrium, BMC Service Cost Management    
Vendor/Supplier Management BMC Supplier Management    
Real-time monitoring of vendors/service providers to verify SLA achievement    
Calculate costs to deliver a service Atrium Analytics CA CMDB
Real-time calculation of costs per transaction or customer    
Financial data integration with ERP, Business applications    
Financial data integration with external cloud/service providers BMC Cloud Operations Management  
Real-time alerting when financial thresholds breached    
Analysis of Planned vs. Actual Budget Utilization Atrium Analytics  
Real-time correlation of financial impact of incidents    
Real-time analysis of revenue generation by Service    

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Dashboards,
Reporting and Analytics

BMC CA Technologies FireScope Stratis
Role-based Dashboards BMC Dashboard for BSM, BMC PATROL, ProactiveNet Performance Management, Remedy, (Multiple dashboards) CA eHealth, CA Nimsoft, CA Service Metric Analysis (Multiple dashboards, no single pane of glass)
Customizable Dashboards BMC Dashboard for BSM, Remedy, Atrium CA Nimsoft (requires coding), CA SPECTRUM
Role-Based Security BMC Dashboard for BSM, BMC PATROL, ProactiveNet Performance Management, Remedy, Atrium (Multiple logins) CA eHealth, CA Nimsoft, CA Service Metric Analysis, CA Access Control, CA Federation Mgr., CA Security Command Center
LDAP Integration BMC PATROL CA Access Control, CA Federation Mgr., CA Security Command Center
Out of Box Report Library Atrium Analytics, Remedy, Atrium Service Level Management, Atrium, (Multiple report tools, no single Suite-wide reporting capability) CA Service Metric Analysis, CA CMDB, CA Service Desk Mgr., (Multiple report tools, no single Suite-wide reporting capability)
Availability Reporting ProactiveNet Performance Management CA eHealth, CA SPECTRUM
Performance Trend Reporting ProactiveNet Performance Management, End User Experience Management (Multiple report tools, none encompassing full suite) CA eHealth, CA Nimsoft, CA Service Metric Analysis (Multiple report tools, no single pane of glass reporting)
Event Reporting BMC Event Manager, BMC Service Impact Management CA Cohesion, CA eHealth, CA SPECTRUM
Custom Report Generation Atrium Analytics, Remedy, Atrium Service Level Management, Atrium, (Multiple report tools, no single Suite-wide reporting capability) CA Service Metric Analysis, CA CMDB, CA Service Desk Mgr., (Multiple report tools, no single Suite-wide reporting capability)
Scheduled Report Generation Atrium Analytics, Remedy, Atrium Service Level Management, Atrium, (Multiple report tools, no single Suite-wide reporting capability) CA Service Metric Analysis, CA CMDB, CA Service Desk Mgr., (Multiple report tools, no single Suite-wide reporting capability)
Export Reports to Multiple Formats Atrium Analytics, Remedy, Atrium Service Level Management, Atrium, (Multiple report tools, no single Suite-wide reporting capability) CA Service Metric Analysis, CA CMDB, CA Service Desk Mgr., (Multiple report tools, no single Suite-wide reporting capability)
Publish Data via JMS    
Service Reporting (SLAs, Policy Enforcement, Service Performance)    
Financial / Business Impact Reporting    
Capacity Planning Reporting BMC Capacity Optimization CA Clarity Service Management and resource Management
Service Consumption-Based Capacity Planning    
Predictive Analytics   CA Performance Management, CA SRM
What-If Scenario Analytics    
Genetic Algorithm Support    

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* - The information on this page was gathered using publicly available sources. Each solution is based on industry leading solutions.